HOUSE RULES (excerpt)
Campers are required to comply with the campsite’s house rules as well as those of the swimming pool.
The rental’s “parking” space or the camping pitch is designed for a single vehicle. Any other car must be parked outside the campsite.
Access to the aquatic area is regulated and reserved exclusively for campsite guests (SWIM BRIEFS OR BOXER SHORTS REQUIRED). Drinking, eating, and smoking are prohibited on the pool decks. Large inflatable floats or animals are not allowed.
Wood-burning barbecues are prohibited on the premises. Gas or electric barbecues are permitted.
VISITORS: Visitors are required to declare themselves upon arrival and must pay a fee. They are admitted between 11 AM and 10:30 PM. They must park their car in the parking lot outside the campsite and present themselves at the reception with an ID (or at the bar if the reception is closed) upon arrival. Dogs and pool access are prohibited for safety and insurance reasons. Any abuse by visitors or tenants hosting visitors may lead to their expulsion.
TRAFFIC: The speed limit is 10 km/h. Barriers are closed between 10 PM and 7 AM, and all traffic is prohibited during this period.
NOISE: Nighttime quiet hours must be respected by all campers between 10 PM and 9 AM.
Should a guest disturb the stay of other users, fail to comply with the provisions of the house rules, or provide false information regarding the occupants of the pitch, the manager or their representative may, orally or in writing, if deemed necessary, issue a formal notice to cease the disturbances. In the event of serious or repeated violations of the house rules, and after formal notice by the manager to comply, the manager may terminate the contract and thus expel the persons concerned. In the event of a criminal offense, the manager may call upon law enforcement.
ANIMALS: Animals must relieve themselves outside the campsite. If cleanup is performed by management, a €10 fee will be charged. Dogs are not allowed to roam freely within the campsite and must be kept on a leash. They must not be left alone on the pitch at any time. Dogs are prohibited in the restrooms, chemical toilets, and pool area. Dog owners are required to ensure quiet on their pitch and within the campsite premises, and thus to stop any excessive barking from their animal.
MAINTENANCE AND APPEARANCE OF FACILITIES: The pitch must be returned in the same condition as upon arrival, free of litter, personal clotheslines, stakes, or other personal items. Any damage caused to vegetation, fences, the ground, or campsite facilities will be the responsibility of the perpetrator. A flat fine of €100 is foreseen for damage to vegetation, particularly broken branches. The amount may be higher in case of more significant damage. If bothered by a branch or anything else, please notify a Campsite agent who will, if deemed necessary, trim it.
Guest Responsibility
The contractual client of the accommodation or pitch (name indicated on the reservation form) undertakes to use, and ensure that accompanying persons use, the park’s equipment and facilities in accordance with their intended purpose and normal use. They specifically undertake to leave their accommodation or pitch in good condition when vacating it at the end of their stay. Any damage to the premises, loss or destruction of furniture items furnishing the rentals or public buildings of the campsite automatically incurs the responsibility of the perpetrator. The contractual client of an accommodation or pitch is considered personally responsible for all damages, losses, degradations, disturbances, or nuisances caused by persons staying with them or visiting them. The contractual client of the accommodation or pitch acknowledges having read the campsite’s internal regulations, and undertakes to respect them and ensure they are respected by accompanying persons or visitors. Should a client disturb
or cause nuisance to other guests or compromise the integrity of common facilities, the campsite reserves the right to immediately terminate their stay without any compensation and without prejudice to any claims for damages that the campsite and third parties may assert against them.
The same would apply if the campsite were to observe excessive occupancy of the accommodations (number of occupants exceeding the rental’s authorized capacity).
The client certifies that they hold a civil liability insurance contract with their insurer covering damages caused to rented or entrusted property (provide certificate).
Campsite Responsibility
Under no circumstances does the campsite assume responsibility for guarding personal belongings and items within the park premises.
The campsite’s liability, beyond its legal responsibility, cannot be engaged in the event of:
- theft, loss, damage, or degradation of personal belongings of any kind, during or following a stay.
- breakdown or decommissioning of technical equipment, breakdown or permanent or temporary closure of certain campsite facilities when these are beyond its control and related to force majeure events.
- ad hoc measures, taken by the campsite management, to limit access to certain facilities, including the swimming pool, when made necessary by compliance with safety standards or periodic maintenance work.
- damages caused to or suffered by guests’ vehicles parked and circulating within the campsite premises, even if they have been expressly authorized to enter.
- modification of the entertainment program or proposed activities.
During low season, and for reasons related to occupancy, the campsite reserves the right to modify or remove certain planned facilities, amenities, services, or entertainment. For any low season reservation, we advise you to contact the campsite to confirm these points.
RIGHT TO IMAGE
During your stay, you may be photographed and appear in all our publications and any type of media without time limitation.
In case of refusal, you must notify us by registered letter before your arrival. The campsite is equipped with a video surveillance system.
PERSONAL DATA
In accordance with the French Data Protection Act No. 78-17 of January 6, 1978, the client is informed that personal data marked as mandatory collected during the reservation process are necessary for its execution. The Client benefits from a right of access, rectification, and opposition to the transfer of this data to third parties, which they can exercise by writing to Camping Le Garanel, 99 chemin de la Princesse 30250 Sommières.
COMPLAINTS
All complaints regarding the conditions of the stay must be made on-site to the Management to allow them to find an immediate solution. If the response is not satisfactory, you have the option to contact the Medicys Mediation Center by submitting a case online on the following website www.medicys.fr or by mail: Medicys-73 Boulevard de
Clichy-75009 PARIS.
HOUSE RULES
- ADMISSION CONDITIONS
To be admitted to enter, set up, or stay at the campsite, one must have been authorized by the manager. The latter is obliged to ensure the proper conduct and order of the campsite, as well as compliance with these regulations and the commitment to adhere to them. No one may establish domicile there.
- POLICE FORMALITIES
Minors not accompanied by their parents will only be admitted with written authorization from them. In application of Article R.611-35 of the Entry Code, concerning the entry and stay of foreigners and the right to asylum, the manager is required to have foreign national clients complete and sign an individual police form upon their arrival. This form must include: Name, first name, date and place of birth, nationality, usual residence (children under 15 years old may be listed on one parent’s form).
Outdoor accommodation and related equipment must be installed at the indicated location in accordance with the directives given by the manager or their representative.
- RECEPTION DESK
Open seasonally (hours posted at reception). All information regarding campsite services and tourist information can be found at the reception. A complaint handling system is available to guests.
- POSTING
These house rules and the classification category are displayed at the reception entrance.
- NOISE AND QUIET
Users are earnestly requested to avoid all noises that could disturb their neighbors. Sound devices must be adjusted accordingly. Dog owners must ensure that their animal’s excessive barking does not bother other users. Late sleepers and early risers must respect the sleep of other campers.
- VISITORS
Visitors may be admitted, subject to a fee if their presence exceeds 3 hours, into the campsite under the responsibility of the users receiving them and after presenting themselves at the reception with an ID. They are required to wear the bracelet provided at the reception.
Visitors do not have access to the swimming pool.
- VEHICLE TRAFFIC AND PARKING
Inside the campsite, vehicles must drive at walking pace. Traffic is prohibited between 10 PM and 7 AM. Only vehicles belonging to users staying on site may circulate within the campsite. Parking on pitches is strictly for one vehicle; it must not obstruct traffic or prevent the setup of new arrivals.
- MAINTENANCE AND APPEARANCE OF FACILITIES
Everyone is required to refrain from any action that could harm the cleanliness, hygiene, and appearance of the campsite. It is forbidden to dump polluted water on the ground. Wastewater must be emptied into the facilities provided for this purpose. Household waste must be deposited in the campsite’s bins according to the current selective sorting system. Outdoor clothes drying will be tolerated provided it is discreet and does not bother neighbors. It must never be done from trees. Plantations are not permitted. It is forbidden to hammer nails into
trees, or to cut branches. It is forbidden to cut or remove clotheslines installed on the pitches. It is not permitted to delimit the pitch by personal means (fences…). Any rearrangement
and transformation of a pitch can only be done with prior agreement from the management. The installation of concrete slabs on the pitch is prohibited.
Additional tents may only be installed with the management’s agreement. Storage chests, garden sheds, and other storage facilities may not be installed on the pitch. Advertising or displays visible from outside tents or caravans, as well as on pitches, are prohibited. Commercial activity inside the campsite is forbidden. The pitch must be returned in the same condition as upon arrival, free of litter, personal clotheslines, stakes, or other personal items. Any damage caused to vegetation, fences, the ground, or campsite facilities will be the responsibility of the perpetrator. A flat fine of €100 is foreseen for damage to vegetation, particularly broken branches. The amount may be higher in case of more significant damage. If bothered by a branch or anything else, please notify a Campsite agent who will, if deemed necessary, trim it.
10 – SAFETY
- A) Fire: Open fires (wood-charcoal..) are strictly prohibited. Gas BBQs must be kept in good working order and not used under dangerous conditions. A charcoal barbecue is permitted in the Campsite’s picnic area, except in case of wind. Users must ensure that the barbecue is extinguished after use. Fire extinguishers are available to everyone. A first aid kit is located at the reception. Fire evacuation instructions are posted and available at the reception.
- B) Theft; Management is not responsible for theft. Guests must immediately report the presence of any suspicious person to the management. Campsite users are advised to take usual precautions for the safeguarding of their belongings.
- C) Flood: The client is informed that a flood alert system is organized within the campsite. “Flood evacuation instructions are posted and available at the” reception. Campers must strictly adhere to evacuation instructions in case of flood.
- ANIMALS
Animals must relieve themselves outside the campsite. If cleanup is performed by management, a €10 fee will be charged. Dog identification by tattoo is mandatory (decree of 30/06/92). Valid rabies vaccination (ministerial decree of 22/01/85). Dogs are not allowed to roam freely within the campsite and must be kept on a leash. They must not be left alone on the pitch at any time. They must not be left alone on the pitch at any time. Dogs are prohibited in the restrooms, chemical toilets, and pool area. Dog owners are required to ensure quiet on their pitch and within the campsite premises, and thus to stop any excessive barking from their animal.
- GAMES
No violent or disruptive games may be organized near the facilities. Children must always be under the supervision of their parents. Minors’ access to the swimming pool is only possible under the supervision of a responsible adult.
- VIOLATION OF HOUSE RULES
Management is responsible for the order and proper conduct of the campsite; it has the duty to sanction incidents violating the rules. In the event of a serious or repeated violation of the house rules, and after formal notice by the manager to comply, the latter may terminate the rental contract and, if necessary, expel the perpetrators. In the event of a criminal offense, the manager may call upon law enforcement.
- RENTALS
Rentals (caravans) are available after 3 PM and must be vacated before 10 AM. Two deposits will be requested upon arrival, by check or cash: €350 for the caravan and €50 for cleaning. The deposits will be returned if the rental is not damaged and if the premises are left in the same clean condition as upon your arrival.
- VIDEO SURVEILLANCE
The client is informed that the establishment is under video surveillance.
- HOUSEHOLD WASTE
Selective sorting is organized at the campsite. Containers are available for your use. It is forbidden to deposit bulky waste near these containers.
- SWIMMING POOL
The use of the swimming pool is regulated. Children may only access it under the supervision of a responsible adult. Any breach of these regulations will result in expulsion from the campsite without compensation. The swimming pool is not accessible to visitors. (SWIM BRIEFS OR BOXER SHORTS ARE MANDATORY). It is forbidden to drink, eat, or smoke on the pool decks. Large inflatable floats or animals are prohibited. Balls may be prohibited if the pool is heavily used. It is forbidden to jump over the pool fences. It is mandatory to remove shoes before entering the “pool area and for hygiene” reasons, shoes must remain at the “outside of the pool area.” Any vacationer violating these rules will be verbally warned by a member of the Campsite team and will be excluded from the swimming area for the entire duration of their stay in case of repeated offense.